What is The Clubhouse Rewards Program?

The Clubhouse Rewards Program is the loyalty and referral program for www.ClubhouseSupplements.com. It rewards you with Points whenever you place an order. You can then use those points to get a discount off your next order.

It also allows you to give a friend a coupon code off their first Clubhouse order - and in return, get a coupon code that you can use to get a discount on your next order.

How Do I Join?

Simply Create an Account on our Store on the Create an Account Page and you will be automatically enrolled in our Rewards Program too. In fact, if you have already created an account with us at any point, or even placed an order through The Clubhouse Online Store, then you are already enrolled.

To see how many points you’ve earned, just click on the Loyalty Rewards Program Button at the bottom right of every page to see how many points you have and to redeem them for Coupons to use off your next order.

How Do I Earn Reward Points?

There are 2 ways you can earn Clubhouse Reward Points:

1.Whenever you order from the Clubhouse Online Store, you’ll earn 10 Reward Points for every dollar you spend (for example: if you spend $100, you’ll earn 1000 Reward Points - and that’ll give you $10 OFF your next order)

2. Refer a friend to Clubhouse using your unique referral code. Your friend will get $25 Coupon Code to use on their first order, and you’ll get a $25 Coupon Code to use on your next order

Is There a Joining Fee?

Who Can Join The Clubhouse Rewards Program?

Any Customer who Creates an Account on the Store, or makes a purchase from the store, is automatically enrolled.If you have already created an account at any point you are already enrolled.

Can I Spend My Reward Coupons on Any Products?

Yes, absolutely. There are no limitations as to which products you can order with your Reward Coupons.However, you can only use your Rewards Coupons to order for one off purchases of Products, not our ‘Subscribe and Save’ subscription products. This does not mean there’s any product you can’t buy with the coupons, just that you can’t buy a subscription to any product with your Coupon, only a one off purchase.

Please note that the coupons can only be used for purchasing Products, not to cover Shipping Costs or Taxes.

How Do I Redeem My Reward Points?

To Redeem your Clubhouse Rewards, go to the Loyalty Program Button on the bottom right of every page, click on it, and then open the Rewards Program Widget

Then, on the Navigation menu, click on Rewards. You’ll then see all the Coupons you’re entitled to Redeem: $2, $5, $10, $20, $50, etc. Click on the Reward you want to activate e.g. $20 Coupon, and click ‘Claim’. You’ll then be given a Coupon Code you can use at Checkout.

You can use this Coupon Code straight away, or find it any time on the Home Tab of the Rewards Widget, under the section: ‘Your Active Rewards’. They’ll be there for you to use any time, until you use them to buy products.

How Do I Use My Reward Points at Checkout?

On the Checkout Page, just Copy and Paste your Coupon Code into the usual place, the Discount Code section of the site, and Click ‘Apply’

If the Coupon doesn’t work, please note that you can only use your Rewards Coupons to orders for one off purchases of Products, not our ‘Subscribe and Save’ subscription products. This does not mean there’s any product you can’t buy with the coupons, just that you can’t buy a subscription to any product with your Coupon, only a one off purchase.

If the Coupon isn’t working for you, and you’re sure you’re trying to use it to buy a one off version of our products, not a subscription,  please contact our friendly support team by email:

Support@ClubhouseSupplements.com OR Phone: +1 (559) 608-3071. They’re available 5am to 1am EST, 363 days a year.

How Can I Give a Friend a Discount and Earn Rewards Points for Myself?

Every time you refer a friend to make a purchase from Clubhouse, you can offer them a unique $25 Discount Code. When they make a purchase, you’ll also receive a $25 Discount Code to use on your next order.

First, you need to Login to your Account on the Store, if you’re not already Logged In.

- Log into your account

- Click clubhouse rewards button (bottom right)

- Scroll down to refer your friends section to get your referral link

Why Do I Get An Error Message When I Try to Send a Referral Invitation?

Either there is a typo indicating the system doesn’t think it’s a valid email address, or the system is recognising that you’re trying to refer someone who is already a Clubhouse customer.

If you refer someone who is already a Clubhouse Customer the Discount won’t work for them and so the system won’t send the email. There’s also no rewards for referring a pre-existing customer.

Do My Clubhouse Rewards Expire?

Yes, your points do expire after 6 months. We recommend you use them ASAP to avoid disappointment.

How Long Does it Take For Reward Points to Appear on My Account?

This depends on how you earned your Reward Points.

If you earned them while creating an account, you should see them within an hour

If you earned them by placing an order, or referring a friend, please allow 30 days from the time of placing the order. Before then, you’ll see your points as soon as they are earned by you/your referral placing an order, but their status will show as ‘pending’ until the 30 days has passed. If you or your referral cancel or refund your order before this time, the points will be removed.

How Come I Have Enough Points to Cover My Entire Order. Why Do I Still See a Balance Due?

First, make sure you are only ordering products not on subscription, as unfortunately our program doesn’t work for subscription purchases.

Otherwise, please note that while you can cover your whole order of products if you have enough coupons, you can’t use coupons to cover any costs for shipping, or taxes, if those are applied to your order.

Can Rewards Points be Refunded?

If you paid for a product with Reward Coupons and then choose to return the product, the reward points cannot be refunded. If you made partial payment towards the order with any payment method other than Rewards Coupons, any other payment forms will be refunded in full.